Time: 60 min
Marks: 47
Question No: 1 ( Marks: 1 ) - Please choose one
The behavior of people is influenced by which of the following factors?
► Psychological needs
► Individual drives
► Social roles and status
► All of the given options
Question No: 2 ( Marks: 1 ) - Please choose one
Management functions of planning, organizing, leading and controlling were first classified by_______.
► Stephen Covey
► Henry Mintzeberg
► Henri Fayol
► Marry Parker
Question No: 3 ( Marks: 1 ) - Please choose one
Ali migrated from Pakistan to a foreign country. He is disorientated by the country's customs and has difficulty in adapting it. He also feels homesickness. What is Ali experiencing?
► Culture shock
► Foreign culture
► Alien culture
► Adventure
People who move to a foreign country feel confused and bewildered by the country's customs and will have difficulty adapting. This is known as culture shock.
Question No: 4 ( Marks: 1 ) - Please choose one
"Smoking is injurious to health". This statement is an example of which one of the following components of attitude?
► Cognitive
► Affective
► Behavioral
► Behavior intension
Cognitive component: The beliefs or ideas one has about an object or situation.
Question No: 5 ( Marks: 1 ) - Please choose one
Values like working hard, being creative and honest are the means which lead towards achieving organizational goals. Which of the following term best described these values?
► Terminal values
► Instrumental values
► Theoretical values
► Social values
Ref: The instrumental values are: cheerfulness, ambition, love, cleanliness, self-control, capability, courage, politeness, honesty, imagination, independence, intellect, broad-mindedness, logic, obedience, helpfulness, responsibility and forgiveness.
Question No: 6 ( Marks: 1 ) - Please choose one
The time at which an object or event is seen is an example of what type of factor influencing the perceptual process?
► Situation
► Perceiver
► Reality
► Target
Question No: 7 ( Marks: 1 ) - Please choose one
If someone wishes to emphasize the importance of making decisions consistent with fundamental liberties and privileges, the focus of his/her teaching will be on which of the following?
► Rights
► Privilege
► Justice
► Utilitarianism
Focus on rights—calls on individuals to make decisions consistent with fundamental liberties and privileges as set forth in documents such as the Bill of Rights.
Question No: 8 ( Marks: 1 ) - Please choose one
What would be the predicted result of overpaying a piece-rate worker, according to equity theory?
► Quality will increase
► Quantity will increase
► Quality will decrease
► There will be no effect
Question No: 9 ( Marks: 1 ) - Please choose one
What sort of goals does Management By Objectives (MBO) emphasize?
► Attainable, verifiable and measurable
► Achievable, controllable and profitable
► Inspirational, teachable and creative
► Challenging, emotional and constructive
Question No: 10 ( Marks: 1 ) - Please choose one
Which of the following is an example of a piece-rate plan?
► Stock options
► Rs20 for each unit produced
► Productivity bonus
► Commission
Question No: 11 ( Marks: 1 ) - Please choose one
Employees who band together to seek improved working conditions form a(n) __________________ group.
► Support
► Interest
► Work
► Command
Interest groups: Comprises workers coming together to achieve a mutual objective.
Question No: 12 ( Marks: 1 ) - Please choose one
Which of the following leadership style gave the group members complete freedom?
► Autocratic
► Democratic
► Laissez-faire
► Consideration
Ref: Laissez-faire leadership involves giving group members the freedom to make their own decisions.
Question No: 13 ( Marks: 1 ) - Please choose one
According to the Ohio State studies, the extent to which a leader's behavior is directed toward getting the job done is called:
► Initiating structure
► Consideration
► Maximization
► Path-goal
Question No: 14 ( Marks: 1 ) - Please choose one
Which of the following is NOT a barrier to effective communication?
►Filtering
►Silence
►Language
►Selective perception
Question No: 15 ( Marks: 1 ) - Please choose one
Formal guidelines and authority hierarchies are examples of which function of communication?
►Control
►Agreement
►Motivation
►Information
Question No: 16 ( Marks: 1 ) - Please choose one
An informal communication network is typically called a _________.
►Grapevine
►Chain system
►Contextual system
►Free acting system
Informal communication is more spontaneous communication occurring without regard for the formal channels of communication. (The 'grapevine')
Question No: 17 ( Marks: 1 ) - Please choose one
Which emotions are the emotions an individual actually is experiencing, despite what they might apparently show?
►Felt
►Displayed
►Conditional
►Exposed
Lesson 9
Felt emotions are an individual's actual emotions.
Question No: 18 ( Marks: 1 ) - Please choose one
Teams typically outperform individuals when the tasks being completed _______.
►Require multiple skills
►Require judgment
►Require experience
►All of the given options
The current popularity of teams seems based on the evidence that teams typically outperform individuals when the tasks being done require multiple skills, judgment, and experience.
Question No: 19 ( Marks: 1 ) - Please choose one
In which of the following communication network, any network member can communicate with any other member?
►Wheel
►All-channel
►Interpersonal
►Circle
In an all-channel network, every member communicates with every other member.
Question No: 20 ( Marks: 1 ) - Please choose one
Rising Sun is a manufacturing corporation, which is a profitably operating for many years. Employees of this organization are satisfied and motivated because they are involved in decision making that result in fewer conflicts. They keep on innovating new products. Rising Sun is practicing which of the following approach to gain organizational effectiveness?
► The internal system approach
►The external resource approach
►The organizational process approach
►Technical approach
Question No: 21 ( Marks: 1 ) - Please choose one
The use of wide range of tools, knowledge, or techniques that are used to transform inputs into outputs is called:
► Task environment
► Structure
► Mission
► Technology
Question No: 22 ( Marks: 1 ) - Please choose one
Weight-lifting, pull-ups and leg lifts are the examples of which of the following abilities?
► Emotional Intelligence
► Mental Ability
► Physical Ability
► Memory Ability
Question No: 23 ( Marks: 1 ) - Please choose one
CEO of a computer manufacturing organization rewards his employees with computers, vacations or bonuses for meeting personal or organizational goal. He is practicing which of the following method of shaping behavior?
► Negative reinforcement
► Punishment
► Extinction
Question No: 24 ( Marks: 1 ) - Please choose one
Ethical behavior is influenced by which of the following two major factors?
► Religion and value system
► Terminal and instrumental values
► Ethical reasoning and intelligence
► Individual influences and organizational influences
Question No: 25 ( Marks: 1 ) - Please choose one
Suleman is very talkative and assertive and enjoys meeting new people on a regular basis. Which of the following job can attract Suleman the most?
► Accountant
► Sales representative
► Animal trainer
► Research scientist
Question No: 26 ( Marks: 1 ) - Please choose one
A colleague of Mr. Usman talks on phone for three hours every morning. Mr. Usman thinks that his job involves a lot of phone contacts. While one of his colleagues Mr. Ali thinks that he wastes a lot of time in socializing on the phone. Mr. Usman and Mr. Ali are at which of the following stage of perceptual process?
► Selective attention
► Organization
► Interpretation
► Behavior
Question No: 27 ( Marks: 1 ) - Please choose one
If a manger is responsible to define goals, establish an overall strategy for achieving those goals and matching activities accordingly, then which one of the following functions is he/ she performing?
► Planning
► Organizing
► Leading
► Controlling
In planning, managers establish their organization's strategy, in other words, how best to allocate and use resources to achieve organizational goals.
Question No: 28 ( Marks: 1 ) - Please choose one
Categorizing or labeling people on the basis of a single attribute is called:
► Attribution
► Prejudice
► Stereotyping
► Selective perception
Stereotyping—judging someone on the basis of our perception of the group to which he or she belongs.
Question No: 29 ( Marks: 1 ) - Please choose one
People with which of the following decision making style work well with others and enjoy social interactions?
► Behavioral
► Directive
► Analytical
► Conceptual
Behavioural Style: People with a behavioural decision-making style work well with others, are open to suggestions, and are concerned about the achievements.
Question No: 30 ( Marks: 1 ) - Please choose one
Which of the following needs requires increased responsibility, high status and recognition?
► Self esteem
► Self-actualization
► Social
► Safety
Question No: 31 ( Marks: 1 ) - Please choose one
Which of the following is the set of activities that involve the alteration of specific job or its part in order to enhance employees' productivity?
► Job specification
► Job sharing
► Job design
► Job worth
Managers can raise a worker's self-esteem and increase worker productivity by changing the reward system or the job design.
Question No: 32 ( Marks: 1 ) - Please choose one
At SOIL Corporation employees at shop floor are organized into teams that perform a wide variety of tasks. Moreover they have responsibility for quality, scheduling and setting work priorities. SOIL Corporation is using which of the following job design strategy to enhance motivation?
► Job rotation
► Job sharing
► Job enrichment
► Job enlargement
Job Rotation: The periodic shifting of a worker from one task to another.
Question No: 33 ( Marks: 1 ) - Please choose one
Which of the following is a technique that is valuable in its ability to generate a number of independent judgments without the requirement of a face-to-face meeting?
► The nominal group technique
► Dialectical inquiry
► Brainstorming
► The Delphi technique
Question No: 34 ( Marks: 1 ) - Please choose one
Mr. Afaq is working in a sales department of Star Corporation. He gave a personal report to the general manager. In his report he pointed out that the sales staff are not performing their due responsibilities. Afaq's attitude is showing which of the following component?
► Cognitive
► Affective
► Behavioral
► None of the given option
Question No: 35 ( Marks: 3 )
What is the difference between leadership and management?
Question No: 36 ( Marks: 5 )
A decision making style is the combination of an individual's perception and his response to certain information. Explain different decision making styles exhibited by managers.
Question No: 37 ( Marks: 5 )
Group formation can meet both organizational and personal goals. How groups help can organizations and individuals in their goal achievement?
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