Wednesday, December 1, 2010

Mgt501 Mid Term Current Paper (Dec 2010)

Time: 60 min

Marks: 47

 

Question No: 1    ( Marks: 1 )    - Please choose one

With the emergence of Information Technology (IT), organizations are needed to perform which of the following activity in response to this new technological trend?

       ► Job evaluation

       ► Job specification

       ► Job description

       ► Job analysis

 

Question No: 2    ( Marks: 1 )    - Please choose one

By retrieving required information timely, organizations are in the position to:

       ► Take critical decisions

       ► Support organizational activities

       ► Facilitate organizational people

       ► Implement strategies more efficiently

 

Question No: 3    ( Marks: 1 )    - Please choose one

If the workforce of an organization  represents true proportion of the community sectors in all its job classifications, it represents the _____________________ of its affirmative action.

       ► Gaps

       ► Effectiveness

       ► Discrepancies

       ► Performance

   

Question No: 4    ( Marks: 1 )    - Please choose one

Who is responsible for creating a link between outsiders and the people inside the organization?

       ► Entrepreneur

       ► Spokesperson

       ► Figurehead

       ► Liaison

  

Question No: 5    ( Marks: 1 )    - Please choose one

Which of the following approach emphasizes the effect of psychological & social factors on employees' performance?

       ► Scientific approach

       ► Rational approach

       ► Human relations approach

       ► Systematic approach

   

Question No: 6    ( Marks: 1 )    - Please choose one

The assumption that the individuals scoring high in the test can be the better performers than the low scorers; which of the following strengthens this assumption?

       ► Standard validity

       ► Criterion validity

       ► Content validity

       ► Aspect validity


Question No: 7    ( Marks: 1 )    - Please choose one

'Actual situation – desired situation = problem discrepancy', which of the following term signifies this equation?

       ► Gap analysis

       ► Organizational analysis

       ► Task analysis

       ► Person analysis

   

Question No: 8    ( Marks: 1 )    - Please choose one

Organizational basic components are:

       ► Machinery, people, office building

       ► People, purpose, structure

       ► People, structure, finances

       ► People, strategies, resources

   

Question No: 9    ( Marks: 1 )    - Please choose one

Human resource management is a part of management that is concerned with ________ dimension.

       ► Technology

       ► People

       ► Financial

       ► Asset

Question No: 10    ( Marks: 1 )    - Please choose one

Which of the following is a measure to ensure minorities' involvement on equality basis who had been discriminated in the past?

       ► Equal employment opportunity

       ► Civil rights

       ► Anti-gender discrimination

       ► Affirmative action

   

Question No: 11    ( Marks: 1 )    - Please choose one

Which of the following factor plays the vital role while conducting job analysis?

       ► Collecting maximum information

       ► Understanding individual goals of employees

       ► Obtaining top management support first

       ► All of the given options

   

Question No: 12    ( Marks: 1 )    - Please choose one

When every applicant is scoring almost the same on attempting the same test, the test is said to be:

       ► Valid

       ► Reliable

       ► Qualitative

       ► Traditional

 

Question No: 13    ( Marks: 1 )    - Please choose one

Which of the following statement defines 'Socialization'?

       ► The formation of an attachment bond between an infant and its career

       ► The tendency of social theorists to explain everything in terms of social causes

       ► The process of becoming part of a society by learning its norms and values

       ► The historical process by which societies change from traditional to modern ones

   

Question No: 14    ( Marks: 1 )    - Please choose one

Which of the following best reflects the responsibility of a Disseminator?

       ► Represent the organization to the outsiders

       ► Hire, train, motivate employees

       ► Perform duties that are symbolic & ceremonial in nature

       ► Transmit information to organizational members

 

Question No: 15    ( Marks: 1 )    - Please choose one

The major objective of developing people in organization is best stated as

       ► Keeping talented and productive employees

       ► Matching the skills to job in particular areas

       ► Reducing the factory overhead cost

       ► Minimizing the grievance procedures

   

Question No: 16    ( Marks: 1 )    - Please choose one

Which of the following can be a possible job activity of an HR manager at corporate level when he/she is engaged in employees' development?

 

       ► Plan job rotation of experienced managers for further training

       ► Develop company wide Equal Employment Opportunity plan

       ► Apply job evaluation procedures to new job titles

       ► Develop plans for organizational retrenchment


Question No: 17    ( Marks: 1 )    - Please choose one

Which of the following types of group role is recognized as functional by the literature?

       ► Task oriented roles and relationship roles

       ► Task oriented roles and individual roles

       ► Relationship roles and self serving roles

       ► Interest pleader role and self confessor role

   

Question No: 18    ( Marks: 1 )    - Please choose one

Which of the following is considered as the last stage in the HRM/personnel development?

       ► Bureaucratic management 

       ► Records and administration

       ► Regulative accountability

       ► Competitive advantage


Question No: 19    ( Marks: 1 )    - Please choose one

Which of the following is considered as a negative attribute of globalization for employees in the developed country?

        Reduction in job security

Promotion of free trade        

Increase in competition         

Increase in information flow        

   

Question No: 20    ( Marks: 1 )    - Please choose one

Which of the following role is usually associated with the HR manager in an organization?

 

Top level authority        

   Line authority      

        Advisory/staff authority

Supervisory authority         

   

Question No: 21    ( Marks: 1 )    - Please choose one

The centralized HR functions can be perceived as being:

 

Too rigid, more interested in enforcing rules than in responding to individual HR needs        

Slow, losing some of the best candidates because of the time taken to process the paper work        

Complex, with intricate grievance procedures that make it impossible to sack poor performer        

All of the given options        

   

Question No: 22    ( Marks: 1 )    - Please choose one

Anticipating and coping with change includes all of the following EXCEPT

 

Implementing fair employment legislation        

Conducting research to evaluate current HRM practices        

Screening the applicants pool        

Anticipating future HRM trends        

   

Question No: 23    ( Marks: 1 )    - Please choose one

All of the following duties are performed by the line authority EXCEPT:

Improving job performance        

Interpreting policies and procedures         

Developing employee abilities        

Assistance in hiring process        

   

Question No: 24    ( Marks: 1 )    - Please choose one

Which one of the following statement is accurate regarding affirmative action?

 

A voluntary program to correct past injustice in an employment process        

An action that is discriminatory towards the minority group        

An early retirement program for the female workers         

A process of receiving less favorable outcomes        

   

Question No: 25    ( Marks: 1 )    - Please choose one

Ahmed, HR manager of Tri-Star Technologies is involved in human resource planning process. What sort of information can be obtained through supply and demand forecasts? 

Overstaffing in sales department         

Shortage of machine operators in production department        

Estimates of changes in the external supply        

All of the given options         

   

Question No: 26    ( Marks: 1 )    - Please choose one

When the economy is stagnant and unemployment levels are high then;

 Organizations can not attract the applicants         

Organizations have to put much effort for attracting applicants        

Organizations can recruit employees from the global market        

Organizations can obtain large applicant pool with very little effort        

 Question No: 27    ( Marks: 1 )    - Please choose one

The variability in interview results across an applicant pool is reduced by using a standardized

 

Approach for recruiting applicants        

Pool of applicants        

       Set of interview questions 

Time frame for scheduling interviews        

 

Question No: 28    ( Marks: 1 )    - Please choose one

The application form should avoid asking questions related to

Seek permission for checking background        

Provide work history         

Indicate abilities to follow directions        

Provide full medical history         

   

Question No: 29    ( Marks: 1 )    - Please choose one

Mostly the content of employee handbooks include(s):

Welcome note        

Introduction of organization        

Rules and procedures        

All of the given option        

   

Question No: 30    ( Marks: 1 )    - Please choose one

Training needs may be assessed by answering the questions that are listed here. EXCEPT

 

What behaviors are necessary to complete assigned tasks?        

What skill deficiencies do job incumbent have related to tasks?        

What tasks are needed to achieve the organizational goal?        

What, historically, has worked well in this organization?        

 

Question No: 31    ( Marks: 1 )    - Please choose one

Hina recently completed her MPA with specialization in human resource management. She was hired as a compensation analyst by a large firm. What training is she likely to get before she starts training?

 

She needs no training to start work        

She should attend one week training on "financial management"        

        She needs training specific to job such as how to interpret internally developed pay graphs and charts

She should be sent to a local university for some course work        

   

Question No: 32    ( Marks: 1 )    - Please choose one

Under which of the following authority, an HR Manager took the decision to provide training to its employees regarding the operations of newly installed machine?

Staff        

Functional        

Line        

Implied        

   

Question No: 33    ( Marks: 1 )    - Please choose one

Following are all included in 'Statistical Approach' of forecasting EXCEPT:

Trend analysis        

Sensitivity analysis        

Ratio analysis        

Regression analysis        

 

Question No: 34    ( Marks: 1 )    - Please choose one

When the president of a bank congratulating a new group of trainees then he is performing which of the following role?

Figure head         

Disseminator         

Disturbance handler        

Entrepreneur         

   

Question No: 35    ( Marks: 3 )

What measures should be taken at the pre-arrival stage of socialization?

Ans:-

 

The employees / newly recruited staff may take the following measures at the pre-arrival stage of socialization:

 

1)      Study & review the historical background of the organization

2)      Brief idea about the working & corporate culture of the company

3)      Should also be familiar with the organizational structure in order to have a know how to whom he will be interacting with in future. Can be immediate supervisor or also higher management.

4)      Should also have interaction with fellow employs and other staff whom he may have met during orientation or during interviewing. This will facilitate an easy slip in getting socialized.

5)      New recruit should boldly introduce himself to other existing staff of the organization as it is a common practice that existing management keeps an initial distance as part of their prestige and position with new comers. Taking the first step can change the situation drastically.

 

Question No: 36    ( Marks: 5 )

What are the pros and cones of internal recruitment?

Ans:

 

Advantages:

 

1)      Opportunity for promotions if existing staff is meeting the desired requirements.

2)      Advantage of hiring a person known / relative to existing employee as referral whom the current employee knows well and understands that the person can meet the desired job specifications.

3)      Low recruitment costs.

4)      Time saving

5)      Effort saving

6)      Can be done through HRIS with internal job postings.

 

Disadvantages:

 

1)      New talents from external market may not be acquired.

2)      Might require additional training and development which could have its own costs.

3)      EEO which is also applicable to employment opportunity to internal as well external human resources is not being implemented.

4)      Great chances of hiring a person by referral who may not be fit for the job but is being hired due to personal influence.

5)      At times internal hiring can boost competitive environment within the company by encouraging other employees for better career opportunities with promotion. This can also be taken as disadvantage as the competition stays within the existing environment and the system acts like a closed system.

 

 

Question No: 37    ( Marks: 5 )

Being a human resource manager describe how you can help your organization to gain competitive advantage through human resources?

Ans:-

 

Being a HR manager, the following may be taken into consideration:

 

1)      Performing proper job analysis to recruit the right person for right job

2)      Liaison with technical staff to define the proper job specifications

3)      Carrying out timely forecasting for company's future needs by communicating with various departments of the organization.

4)      Discussing with top management regarding future business plans for expansion in order to ensure proper HR planning to employ manpower at the right time with desired requirements.

5)      Hiring brilliant skilled manpower either from institutions or existing professionals to build a pool of talented personnel who can be set responsible for making efforts for organizational development and growth.

6)      HRIS if implemented properly can help in timely performance appraisals, training & development of the employees to meet the current requirements for achieving goals and objectives set by the organization.

7)      Giving the workers their desired QWL for better prospects and growth of organization. Once the workers have the feeling of being part of the organization, they turn to be an ever lasting asset. It is to be understood that similar to success of marketing through customer satisfaction, organization's success is now directly connected to employee satisfaction.

8)      Current era of globalization can be exploited by hiring of international manpower from different regions of world to constitute workforce diversity. This in turn leads to interaction between different races, cultures, religions etc at one single point and can definitely lead to innovative and unique ideas to build a totally new organizational culture and achieve targets with better results.

9)      Hiring and timely development of human resources can create a multi-tasked and exceptional task force which can interact and give their best output. HR can help in improving productivity.

10)  HR manager by taking into consideration EEO, Affirmative action and other laws protecting the rights of minorities, women, disabled one's, old people etc and giving these segments opportunity to work in the organization and deliver efficiently can put up the organization's reputation into perfect spot. With employee's looking forth to work in such a multi-cultural and manpower supportive firm, organizations will prosper.

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