Solution:
Q1
Any action in which one person gives or takes information from other person, information can be about his needs, desires, perceptions, knowledge, or affective states. This communication may be intentional or unintentional; it may involve conventional or unconventional signals, may take linguistic or non-linguistic forms, and may occur through spoken or other modes.
Electronic Theory
• The message sent is accurate and can’t be changed on its way. There is a direct contact between sender and the receiver.
• It can be sent at its highest speed.
• We can communicate from where ever, whenever and what ever time we want.
• It is very much accessible for the busy people.
• It takes less time to reach the recipient.
• It is less costly.
On the whole we can say that electronic communication is not linear, but circular; not just sending a message to be received, but producing a response; not static, but dynamic.
Q2.
• Perception
• Precision
• Credibility
• Control
• Congeniality
Perception: A good communicator is able to predict how you will receive their message. They can guess or predict your reaction and shape the message accordingly.
Precision: They create a ‘meeting of the minds’. When they finish expressing themselves, they share the same mental picture.
Credibility: They are believable. They have faith in the substance of their message. You trust their information and their intentions.
Control: They shape your response. Depending on their purpose, they can make you laugh or cry, calm down, change your mind or take action.
Congeniality: They maintain friendly, pleasure relations with you regardless of whether you agree with them. Good communicators command your respond and good will. You are willing to work with them again, despite their differences.
A good communicator always takes care of the following aspects while communicating:
1. He gives his audience a framework for understanding the ideas he communicates.
2. He makes his message memorable.
3. He uses words that evoke a physical and sensory impression.
4. He provides limited the number of ideas at a time.
5. Tries to put that point into the priorities of the audience.
6. By highlighting and summarizing key points, you help your audience understand and remember the message.
Q3
Nonverbal Communication
Nonverbal communication is the sending or receiving of wordless messages. In other words we can also call it; communication other than oral and written, such as gesture, body language, posture, tone of voice or facial expressions. Nonverbal communication is all about the body language of speaker.
Nonverbal communication helps receiver in interpreting the message received. Often, a nonverbal signal reflects the situation more accurately than verbal messages. Sometimes nonverbal response contradicts verbal communication and hence affects the effectiveness of message.
Nonverbal communication has the following elements:
Appearance including the speaker’s clothing, neatness, hairstyle, use of cosmetics; and of surroundings including room size, lighting, decoration, furnishing etc.
Body language which is consisting of facial expression, gestures, postures etc.
Sound can be the voice tone, volume, speech rate etc.
_____________________________________________
ENG301 (Business Communication)
Fall 2009
Assignment # 1 Total Marks: 15
Due Date: 21/10/2009
Objectives:
To asses students’ knowledge of the subject and to motivate them towards conceptual knowledge and practical application of the subject.
Instructions
1. Late assignments will not be accepted.
2. If the file is corrupt or problematic, it will be marked zero.
3. Plagiarism will never be tolerated. Plagiarism occurs when a student uses work done by someone else as if it was his or her own.
4. If any assignment is found copied work, no marks will be awarded and the case may be referred to the head of the academics for disciplinary action.
5. No assignment will be accepted via e-mail.
6. The file should be in Word doc form; the font color should be preferably black and font size can be 12 Times New Roman.
Question No.1 (5)
Which theory of communication do you prefer from three theories of communication present in your course and why?
Question No.2
(a)
Describe the traits of a good communicator. (5)
(b)
What is the role of proximity and artifacts in non verbal communication? (5)
Q1
Any action in which one person gives or takes information from other person, information can be about his needs, desires, perceptions, knowledge, or affective states. This communication may be intentional or unintentional; it may involve conventional or unconventional signals, may take linguistic or non-linguistic forms, and may occur through spoken or other modes.
Electronic Theory
• The message sent is accurate and can’t be changed on its way. There is a direct contact between sender and the receiver.
• It can be sent at its highest speed.
• We can communicate from where ever, whenever and what ever time we want.
• It is very much accessible for the busy people.
• It takes less time to reach the recipient.
• It is less costly.
On the whole we can say that electronic communication is not linear, but circular; not just sending a message to be received, but producing a response; not static, but dynamic.
Q2.
• Perception
• Precision
• Credibility
• Control
• Congeniality
Perception: A good communicator is able to predict how you will receive their message. They can guess or predict your reaction and shape the message accordingly.
Precision: They create a ‘meeting of the minds’. When they finish expressing themselves, they share the same mental picture.
Credibility: They are believable. They have faith in the substance of their message. You trust their information and their intentions.
Control: They shape your response. Depending on their purpose, they can make you laugh or cry, calm down, change your mind or take action.
Congeniality: They maintain friendly, pleasure relations with you regardless of whether you agree with them. Good communicators command your respond and good will. You are willing to work with them again, despite their differences.
A good communicator always takes care of the following aspects while communicating:
1. He gives his audience a framework for understanding the ideas he communicates.
2. He makes his message memorable.
3. He uses words that evoke a physical and sensory impression.
4. He provides limited the number of ideas at a time.
5. Tries to put that point into the priorities of the audience.
6. By highlighting and summarizing key points, you help your audience understand and remember the message.
Q3
Nonverbal Communication
Nonverbal communication is the sending or receiving of wordless messages. In other words we can also call it; communication other than oral and written, such as gesture, body language, posture, tone of voice or facial expressions. Nonverbal communication is all about the body language of speaker.
Nonverbal communication helps receiver in interpreting the message received. Often, a nonverbal signal reflects the situation more accurately than verbal messages. Sometimes nonverbal response contradicts verbal communication and hence affects the effectiveness of message.
Nonverbal communication has the following elements:
Appearance including the speaker’s clothing, neatness, hairstyle, use of cosmetics; and of surroundings including room size, lighting, decoration, furnishing etc.
Body language which is consisting of facial expression, gestures, postures etc.
Sound can be the voice tone, volume, speech rate etc.
_____________________________________________
ENG301 (Business Communication)
Fall 2009
Assignment # 1 Total Marks: 15
Due Date: 21/10/2009
Objectives:
To asses students’ knowledge of the subject and to motivate them towards conceptual knowledge and practical application of the subject.
Instructions
1. Late assignments will not be accepted.
2. If the file is corrupt or problematic, it will be marked zero.
3. Plagiarism will never be tolerated. Plagiarism occurs when a student uses work done by someone else as if it was his or her own.
4. If any assignment is found copied work, no marks will be awarded and the case may be referred to the head of the academics for disciplinary action.
5. No assignment will be accepted via e-mail.
6. The file should be in Word doc form; the font color should be preferably black and font size can be 12 Times New Roman.
Question No.1 (5)
Which theory of communication do you prefer from three theories of communication present in your course and why?
Question No.2
(a)
Describe the traits of a good communicator. (5)
(b)
What is the role of proximity and artifacts in non verbal communication? (5)
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